The customers can also requests for the information / ternary status for
themselves from the Hotels and their service centers as well.
The industry will be enabled to interact with the customers through several
interactive services and enquiries in order to enhance customer involvement
and provide them instant access to their accounts.
Some of the Interactive Services examples:
- The booking details.
- Let customers know their table or reserved area is ready.
- Let your customers know about special events and guests who will be appearing.
- Let a guest know a package has arrived or a dining reserve.